I have a bump in the upper part of my ear?and it hurts!?

i have this huge lump/bump in my ear. not in the regular hole like he hole above it.. like by my cartilage i dont know what to call it lol. it oozes and bleeds at random times. it gives me alllllloooooooot of pain. im going to the doctor for a checkup on the 20th but it really hurts right now and i wnna know what to do! please! we have been putting some neosporin on it and it feels better for like a second and i get pain again.